Call Center
Monday - Friday, 8:30 a.m. to 5:00 pm.; and Saturdays, 8:30 a.m. to Noon CST
Phone: 815-235-5855 (option 0)
Toll-Free: 800-711-3277 (option 0)
Fax: 815-235-5970
VISA© Debit Card/ATM Card
24/7 Lost or Stolen Cards: 800-554-8969, then Press 1, English and Spanish
24/7 Lost or Stolen Cards: 800-472-3272, then Press 2
VISA© Credit Card
Monday - Friday, 8:30 am to 4:30 pm CST
Phone: 888-415-6154
24/7 Lost or Stolen Cards: 800-543-5073
24/7 Member Service Agent: 800-322-8472
24/7 EZ Launch Website Support: 866-604-0380
Talk to Someone in Response to Email or Text Regarding Fraud: 800-600-5249
BIllPay
24/7 Member Support: 800-816-3940
EARS "Easy Audio Response System"
CCU's Telephone Teller
Phone: 815-235-5855 (option 1)
Toll-Free: 800-711-3277 (option 1)
Our Mailing Address
Cornerstone Credit Union
550 W. Meadows Dr.
Freeport, IL 61032
Access your Cornerstone CU accounts online (24/7) through Online Banking, BillPay, Mobile Banking, EARS (our telephone teller), ATM Network and nationwide surcharge-free ATMs.