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BBB Warning: Covid-19 Website Rollout Scams

BBB Warning: Covid-19 Website Rollout Scams

BBB Warning: Covid-19 Website Rollout Scams

January 20, 2022

Scammers expected to capitalize on federal government’s free Covid-19 test kit offer
Rockford, IL – January 19, 2022 – The government has rolled out their website to order free test kits that will start to be delivered in late January. Better Business Bureau is alerting the public that scammers are expected to create all kinds of cons to trick the public. “Since the very beginning of the pandemic, BBB has seen scams revolving around every type of COVID PPE, testing and vaccinations,” says Dennis Horton, director of the Rockford Regional Office of the Better Business Bureau. “With the website rollout, scammers have a new opportunity to con individuals into giving them private health, financial and insurance information. Do not fall for it.”

BBB has tips to help avoid these scams:
  • Only go to the Federal government’s official website covidtests.gov to request the tests. This will take you to the United States Postal Service request page, where you provide your name and address. Be sure to include your apartment, condo, or floor number because only four tests are allocated for each address.
  • These tests are free, including shipping. Please do not give your credit card out to anyone who claims they can get you the tests or expedite the delivery date.
  • The only information the government wants is your name and address. If you wish to provide an email address, you can get updates on your test order.
  • Please don't respond to any text, pop-up ads, emails, or phone calls pretending that they are affiliated with this government program. Please don’t trust the caller IDas it can be easily manipulated by the scammer.
  • A .gov website belongs to an official government organization in the United States.
  • Secure .gov websites use HTTPS A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. Watch out for fake websites claiming to be the official government website.
Visit BBB.org to keep up on scams. BBB urges anyone encountering a scam, whether they lose money or not, to report it to the BBB Scamtracker.

To find businesses you can trust, visit our free database of business ratings and reviews at BBB.ORG.
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About BBB:
BBB of Chicago and Northern Illinois is a nonprofit organization that has served both consumers and trustworthy businesses for over 95 years and is a part of the IABBB. We help protect consumers from scams and provide a free database for consumers to see business ratings and reviews to find businesses they can trust. We connect consumers with businesses they can trust.
The International Association of Better Business Bureaus (IABBB) is the network hub for BBBs in the US, Canada and Mexico. Like BBBs, IABBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.
Please visit bbb.org for more information.
Cornerstone Credit Union
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